Global Access Internet File Delivery (price per GB-$20 minimum)
Have your file sent to you over the internet using Pro8mms Global Access Service. No flash drives or hard drives needed!
Price is $10 per GB. There is a $20 minimum on this product (i.e., Quantity 2.) Please enter quantity as GB as calculated at Super 8 File Size Calculator
Please Note: File will be sent to the email address used at checkout
Product includes FREE worldwide shipping of original film back to you (USPS-no signature required). Film will ship to the address provided at checkout (unless otherwise indicated.) For faster, more reliable shipping options, please speak to your sales coordinator (additional cost may apply.)
Web Orders containing Film Stock: Web orders placed before 2pm PST will be shipped out same day if shipping via Fedex. Web orders with a US Mail carrier selection will ship within 2 business days, excluding holidays.
Web orders containing Services (ie: Processing and /or Scanning only): Carefully package up your film. If you are sending un-processed film, please write DO NOT X-RAY on the outside of the package. Please include a copy of your web order and a filled out Digital Mastering Service Agreement (we can not start work until this document is received). Once film is received by Pro8mm, it will be processed and or scanned in 3-5 business days (schedule and volume permitting). We will use the shipping option you selected at checkout to return the items back to you.
Web Orders Containing Cameras: Pro8mm cameras are made to order and may take 1-2 weeks. Fedex is recommended on all camera purchases. If your product is out of stock you will be notified by a sales team member within 24 hours. If you purchased a camera repair, Please carefully package up your camera and include a copy of your web order in the package.
When film is returned for processing and scan, all rolls will be prepped together onto one reel and one digital file per 400 feet. This applies to new packages, Kodak film, and archival film. No exceptions. Individual files or prep is available for an extra fee. See our Digital Mastering Services Agreement for prices and options.
In Store Pickup:
In store pickup is available at our Burbank, CA location and may be selected during checkout. A sales team member will contact you when your order is ready for pickup, within 24 hours.
Pro8mm uses standard Fedex delivery including ground, priority overnight, standard overnight, 2-day, express saver, international, and Saturday delivery, and standard USPS options such as Priority Mail and First Class Mail. Standards rates will apply depending on what you select on your Digital Mastering Service Agreement or at checkout. All items are shipped using the clients’ specified services to the clients’ specified address. All products ship with Fedex include signature required. Client that request package be delivered without a signature are responsible for tracking and delivery. For large orders, time sensitive orders or items of extreme value, Fedex is always recommended.
Customers may buy a drive from Pro8mm, have files delivered via global access, or supply your own drive as long as Pro8mm drive polices are met. See our Digital Mastering Services Agreement for a full list of options and requirements. Should you supply your own drive, the drive must USB3, formatted, and delivered before time of service, or a $35 fee with apply. No exceptions.
Refund / Return Policy:
Pro8mm has a no refund/no return policy. All sales are final. We regret that we cannot exchange any film stock for a different stock once it has left our facility. This is so we can ensure the highest possible standards of quality control.
Due to our high volume of orders, we do not contact clients when your package arrives unless we have a question about your order. Please write down your tracking number! If your package is in transit this will help us track it. Standard turn around times vary by product. Please see Turn Around Times for details. We recommend services with signature required and a tracking number to ensure confirmation of delivery.
Please send your items to:
Attention: Sales Team at Pro8mm
2805 West Magnolia Blvd Burbank, CA 91505