Pro8mm recommends that you purchase hard drives from us for your scanning work to ensure the highest quality and reliability. We use only premium portable hard drives from manufacturers that provide storage for professional content and that meet the demands of professional editing and production applications.
Storage devices purchased through Pro8mm are backed by a 2-year manufacturer warranty. Pro8mm will assume no responsibility for re-transfers or replacement storage devices if the drive is not purchased through Pro8mm.
File sizes will vary by scan type and codec. Here are some general guidelines.
Super 8 Film 2.5 minutes (per 50 feet)
Super 16mm Film 3 minutes (per 100 feet)
GPM = Gigabyte per minute
- 100 MPM or .1 GPM
PRODUCTION OR COLOR CORRECTED:
- ProRes 2 GPM
- ProRes HQ 3 GPM
- ProRes 444 4 GPM
- ProRes 5 GPM
- ProRes HQ 7 GPM
- ProRes 4444 12 GPM
- 2K DPX 20 GPM
Web Orders shipping via Fedex received by 2pm PST will ship out same day. All US Mail orders will ship within 2 business days, excluding holidays. Pro8mm cameras are made to order, and may take an extra day. Fedex is recommended on all camera purchases. If your product is out of stock you will be notified by a sales team member within 24 hours.
In store pickup is available at our Burbank, CA location and may be selected during checkout. A sales team member will contact you when your order is ready for pickup.
Pro8mm uses standard Fedex delivery including ground, priority overnight, standard overnight, 2-day, express saver, international, and Saturday delivery, and standard USPS options such as Priority Mail and First Class Mail. Standards rates will apply depending on what you select on your online order or work order form. All items are shipped using the clients’ specified services to the clients’ specified address. All products ship with Fedex include signature required. Client that request package be delivered without a signature are responsible for tracking and delivery. For large orders, time sensitive orders or items of extreme value, Fedex is always recommended.
Refund / Return Policy:
Pro8mm has a no refund/no return policy. All sales are final. We regret that we cannot exchange any film stock for a different stock once it has left our facility. This is so we can ensure the highest possible standards of quality control.
Packaging Your Items:
If you purchased a service online and are sending items to Pro8mm (such as camera repair, film to digital transfer, or un-processed film to be developed), please included a copy of your web order in the package. Please carefully package items. If you are sending un-processed film, please write DO NOT X-RAY on the outside of the package. We will use the shipping option you selected at checkout to return the items back to you.
Due to our high volume of orders, we do not contact clients when your package arrives unless we have a question about your order. Standard turn around times vary by product. Please see Turn Around Times for details. We recommend services with signature required and a tracking number to ensure confirmation of delivery.
Please send your items to:
Attention: Sales Team at Pro8mm
2805 West Magnolia Blvd Burbank, CA 91505