814XLS Battery Cover
Shipping & Pickup Turn Around:
Web Orders shipping via Fedex received by 2pm PST will ship out same day. All US Mail orders will ship within 2 business days, excluding holidays. Pro8mm cameras are made to order, and may take an extra day. Fedex is recommended on all camera purchases. If your product is out of stock you will be notified by a sales team member within 24 hours.
In store pickup is available at our Burbank, CA location and may be selected during checkout. A sales team member will contact you when your order is ready for pickup.
Pro8mm uses standard Fedex delivery including ground, priority overnight, standard overnight, 2-day, express saver, international, and Saturday delivery, and standard USPS options such as Priority Mail and First Class Mail. Standards rates will apply depending on what you select on your online order or work order form. All items are shipped using the clients’ specified services to the clients’ specified address. All products ship with Fedex include signature required. Client that request package be delivered without a signature are responsible for tracking and delivery. For large orders, time sensitive orders or items of extreme value, Fedex is always recommended.
We require that you bring in or ship your hard drive to Pro8mm at the time your film is received for scanning. If you do not have a drive, you can purchase one from Pro8mm. A $25 shuttle fee will be charged for all jobs that do not have a drive at the time the scan is completed.
Refund / Return Policy:
Pro8mm has a no refund/no return policy. All sales are final. We regret that we cannot exchange any film stock for a different stock once it has left our facility. This is so we can ensure the highest possible standards of quality control.
Packaging Your Items:
If you purchased a service online and are sending items to Pro8mm (such as camera repair, film to digital transfer, or un-processed film to be developed), please included a copy of your web order in the package. Please carefully package items. If you are sending un-processed film, please write DO NOT X-RAY on the outside of the package. We will use the shipping option you selected at checkout to return the items back to you.
Due to our high volume of orders, we do not contact clients when your package arrives unless we have a question about your order. Standard turn around times vary by product. Please see Turn Around Times for details. We recommend services with signature required and a tracking number to ensure confirmation of delivery.
Please send your items to:
Attention: Sales Team at Pro8mm
2805 West Magnolia Blvd Burbank, CA 91505